Cape Town Tourism revealed that
member surveys were showing increased optimism and better early results
in the 2011/2012 summer tourism season. Following the release of results
from its second member survey, it appears that predictions for a
much-improved season were right on the money.
106 accommodation establishment industry members responded to Cape Town
Tourism’s second summer survey, which examined tourism numbers for
December 2011 and January 2012. The survey found that in December 2011,
60.4% of respondents reported occupancy levels of over 60%. In a slight
levelling out, 54.7% of industry members had occupancy levels of over
60%, but a total of 66% of respondents noticed an increase in occupancy
levels when compared with the same period last year.
Travellers were reported to be a mix of both domestic and international
tourists from Gauteng, Kwa-Zulu Natal and the Western Cape respectively.
International visitors hailed from Germany, the UK, the Netherlands and
the USA. Only 11.4% of accommodation respondents answered negatively
when asked how they expected their establishment to perform in the
coming summer months when comparing occupancy levels with the same
period last year.
In the tour operator sector, 52.2% of respondents reported an increase
in bookings for December 2011. For January 2012, 58.3% of respondents
saw an increase. Whilst tour operators reported bookings from both local
and international markets, 70.8% of respondents reported most of their
bookings to be from the UK, USA and Germany respectively. The main
attractions booked during this period were Cape Point, the Cape
Winelands, Table Mountain and the V&A Waterfront. Only 12.5% of
respondents expect their establishments to do worse in February and
March when booking levels are compared to the same period last year.
The top tourism attractions also reported excellent trade with 78.9% of
respondents noting an upswing in December 2011 and January 2012.
Significantly, 63.2% reported an increase in revenue to match the
increase in bookings. Visitors were received from both the local and
international market with all attractions surveying high numbers from
the Western Cape, then Gauteng and Kwa-Zulu Natal. International
visitors were predominantly from Germany, the UK, and the USA and China
equally. Only 15.8% of respondents expect to do worse during the
remaining summer months than for the same period last year.
Table Mountain Cableway reported a record 116 000 visitors for December
2011 and another record month for January 2012 with 103 000 visitors.
Excellent weather during these months, the current annual sunset
special, as well as exposure garnered from the New 7 Wonders of Nature
campaign, is thought to be the reason for this significant increase.
Visitors in December were predominantly local and domestic, whilst
international visitor figures started picking up in January.
Cape Point saw 87 119 visitors through the park gate and 31 696 visitors
use the Funicular in December 2011, whilst January 2012 saw 79 973
visitors enter the park and 41 580 patrons make use of the Funicular.
Thus far, February is being reported as an excellent month.
At the V&A Waterfront, foot count for December 2011 was estimated to
be two million, which put 2011 on par with the predicted 22.5 million
visitors annually. Both December 2011 and January 2012 have shown
positive year on year growth with a good combination of both local and
international visitors. International visitors from core markets, events
and an increase in business tourism are reported to have played a role
in the increased visitor numbers for February. Waterfront hotels have
also forecasted positive figures for February and March 2012.
The City Sightseeing bus reported a busy peak season with the bulk of
patrons being domestic visitors over this period. The recently launched
canal cruise is also becoming popular thanks to City Sightseeing’s
captive audience as well as packages on City Sightseeing tickets.
Restaurants in Cape Town reported an increase in bookings for the
December 2011 - January 2012 period. It was reported that there was a
good combination of both domestic and international visitors with a
surprising upswing by locals, but still more bookings from European
travellers. The majority of restaurant respondents are positive about
the coming summer months when looking at their forward bookings.
For the calendar year of 2011 overall passenger numbers at Cape Town
International Airport grew by 4.05%. With just under 8.5 million
passengers processed in 2011 it can be hailed the year of regained
growth. Deidre Davids,
Communications Manager, Airports Company South Africa: Cape Town
International Airport, comments; “In
essence this means that while passenger numbers had started to slowly
but steadily grow we had not yet recorded as much growth as in 2007. Now
we have finally surpassed that and if the trend continues we are on
track to regain the growth of the past four years”.
For the month of December total passenger movement showed an increase of
7% compared to the same period last year. December 2011 saw over 330
000 domestic arriving passengers, and an impressive increase of 17% for
international arriving passenger numbers compared to the same period
last year.
The month of January has seen passenger numbers at Cape Town
International Airport continue to climb in line with the trend of the
past three months. January saw international arriving passenger numbers
grow by a remarkable 15% compared to January 2011. Domestic arriving
passengers grew by 4% for January compared to January last year. Total
passenger numbers for January 2012 marked a healthy 8% growth compared
to January last year. Davids adds; “The
International passenger numbers are extremely impressive and confirm
that November marks the beginning of the peak season with the months
that follow all showing good growth”.
Cape Town Tourism’s Visitor Information Centres reported having engaged
with 13 477 walk-in visitors during December 2011 and 14 762 in January
2012. For December these figures indicated an equal split of domestic
and international visitors; however, January saw an upswing in foreign
visitors with a further increase expected for February as per previous
years’ trends. The increase in walk-in visitors for December, and a
decrease in email enquiries, shows that more visitors were in
destination, making use of the VIC network and not making use of email
as in the preceding months whilst planning their trips.
Enver Duminy, Acting CEO of Cape
Town Tourism, comments; “The
responses we’ve seen from this second survey, as well as the
conversations we have had the tourism industry, are encouraging. We are
seeing increased booking levels and, for the most part, spirits in the
industry are positive. Added value is high on the agenda with visitors
from our domestic as well as international key source markets. As a
destination, Cape Town offers tremendous value in terms of visitor
experience. Travelers from all markets are spoiled for choice by
competitor destinations and it is vital that we continue to diversify
our offering across the range of tourism products and experiences. We
will continue to market Cape Town on traditional and new media
platforms, engage with our trade contacts and forge new relationships in
emerging markets. Original, authentic products or services that are
great value for money will keep them coming back for more.”
Ravi Nadasen, General Manager of
Southern Sun The Cullinan says: “Even
though we are seeing an increase inoccupancy, the accommodation sector
has not experienced the same levels of activity and bookings as
attractions across the city. The increased capacity of the accommodation
inventory in Cape Town has played a significant role in this trend, as
well as the growing tendency of visitors to stay with family and
friends. The accommodation sector in Cape Town will gain from sustained
destination marketing initiatives that focus on leisure and business
tourism.”
Councillor Grant Pascoe, Mayoral
Committee Member for Tourism, Events and Marketing at the City of Cape
Town concludes; “Visitor figures thus
far for the 2012 summer season have demonstrated that awareness
generated for Cape Town during the 2010 FIFA World Cup, as well as
accolades like World Design Capital, Table Mountain’s New7Wonders status
and TripAdvisor’s top destination award are paying off. We are looking
forward to March and April – two busy event months when Cape Town hosts
internationally recognised events like the Cape Argus Pick ‘n Pay Cycle
Tour, the Cape Town International Jazz Festival, Design Indaba and the
Two Oceans Marathon, as well as various national and international
conferences and summits. The biggest challenge for the sustained growth
of Cape Town’s tourism industry remains seasonality. We are only able to
ensure a consistent economic growth through tourism if we are able to
counter seasonality with attractive offers and excellent value. Domestic
and international marketing of Cape Town needs to continue to ensure
tourism arrivals from key source and new markets.”

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